Delivery is approximately 7-10 working days on handmade items and 5-7 working days on items in stock. This timescale is based on confirmation of the order with either a deposit or full payment. However, if the order is more urgent we will endeavour to help you meet your requirements and the delivery time can often be much faster, so please inform our sales team if an order is required more quickly. Please when ordering can you specify if delivery is to a residential or commercial property failure to do this may result in delayed delivery
We use pallet delivery for larger items and package delivery for smaller items.
Deliveries are generally 17-10 days from payment, but we can usually arrange faster delivery if required. We can often offer specific days and be flexible with delivery dates depending on circumstances and subject to availability. We understand that not all venues are staffed all day and do our best to arrange a delivery that suits the customer’s individual requirements.
The driver will ask for a signature once the goods have been unloaded. This is to confirm all items are present and no damage. PLEASE RETAIN ALL PACKAGING/BOXES IF YOU WISH TO EXCHANGE OR RETURN GOODS. ANY TABLE TOPS WHICH HAVE BEEN CONNECTED TO A BASE CANNOT BE RETURNED OR REPLACED.
There is a small one-off carriage charge on all orders which is calculated on delivery location. Details of delivery charges can be found below:
Deliveries to the Highlands usually take slightly longer than the standard 7-10 days and may take between 14-21 days depending on your location and delivery scheduling. Please do call the office to check timescales if you need a delivery faster, as in most cases we can offer quicker delivery where required.
ISLANDS (INCLUDING JERSEY AND GUERNSEY)
The minimum order value for delivery to the Channel Islands is £750.00 before VAT. Delivery will either be made on our own vehicles or using a haulage company depending on the content and value of each individual order. Delivery timescales will vary and can be discussed at the time of quote/order.
The minimum order value for delivery to Ireland is £750.00. We use an Irish haulage company to deliver to Ireland and the cost will be dependent on each individual order. Delivery cost and timescale information can be provided at point of quote/order.
The minimum order value for delivery to Northern Ireland is £750.00 + VAT. We use an Irish haulage company to deliver to Northern Ireland and cost will be dependent on each individual order. Delivery timescale will vary and can be discussed at the time of quote/order.